POLICIES & PROCEDURES
Your health and safety is our top priority. As a result of the pandemic, class sizes are limited and things are different in how classes are taken with us now. Please review closely before coming for class:
You must PREPAY and PREREGISTER for classes in Mindbody. You can’t show up without first buying a Single class, Class Pack, or Membership, AND then making a reservation. NO DROP-INS right now.
If you are NEW TO YC AND LIVE/WORK LOCALLY you can sign up for a FIRST FREE CLASS Here and we will contact you within 48 hours to schedule it. You can’t show up without a CONFIRMED RESERVATION. If not local, you can buy and reserve classes in Mindbody.
Those eligible for SPECIAL PRICING (Students, Seniors 60+, First Responders, Nurses, Teachers, Military) must EMAIL Info@TheYogaConnection.com WITH AT LEAST 24 HOURS NOTICE TO BUY CLASSES (not to reserve a class) and HAVE PROOF OF ELIGIBILITY on file with us. Special Pricing is not available online. See Pricing Page .
RESERVING A CLASS
NO SHOW/LATE CANCELLATION POLICY
YOU MUST CANCEL RESERVATIONS USING Mindbody AT LEAST 3 HOURS BEFORE CLASS. Late cancels/no shows will be charged $12 (clients with unlimited memberships) or the class is deducted (clients with class packs or single classes). Phone/Email cancellations not accepted.
If a class is full you can choose to be put on a Wait-list. You’ll be added to the class if a spot opens and will be contacted before class starts. If you don’t want it, you must remove yourself from the Wait-list.
ARRIVAL & CHECK-IN
STUDIO OPENS 15 MINUTES BEFORE CLASS. The door is locked at class time and you will be charged the late cancel/no-show fee if late or you do not show up.
WAIT OUTSIDE UNTIL ASKED TO ENTER. Anyone who exhibits flu-like symptoms will be sent home. Sanitize hands and tell us your name. Studio floors are marked for distancing.
NO IN-PERSON TRANSACTIONS. Mats, towels, water, and props (blocks, straps, etc) are unavailable to be rented, bought, or borrowed so please bring your own.
MASKS MUST BE WORN AT ALL TIMES INSIDE THE BUILDING and are ONLY optional when on your mat and class starts.
YOU MUST STAY FOR THE DURATION OF CLASS (in class or lobby). Without desk staff our front door can’t be left unlocked and the teacher will open it for emergencies only.
After class leave one at a time, closest to the door first. Do not congregate in the hall or lobby and be mindful of others. You are welcome to socialize outside. We will close 10 minutes after each class in order to sanitize.